Telehealth Service
Need a Telehealth Doctor?
Telehealth is available for all patients (including new patients) from anywhere in Australia. Now, you can have the same quality medical care from our mobile doctors, from your own home. All calls are answered by Australian registered, general practitioners and are available to any patients who require medical care during business and after hours.
Any device may be used by patients to make the call, including smart phones, tablets, iPads, laptops and desktop computers. The video telehealth platform means our mobile doctors can visualise your symptoms and can give advice accordingly, all from the comfort of your own home.
The use of telehealth has become increasingly popular in recent years, as it allows patients to access medical care from their own homes, reduces the need for in-person visits, and can improve overall healthcare outcomes.
In the case of a medical emergency or life-threatening event,
call 000 for immediate care.
Why Telehealth?
There are several reasons why telehealth is a valuable tool for patients and healthcare providers:
Increased Access: Telehealth allows patients to receive medical care from the comfort of their own home, which can be particularly beneficial for people who live in remote areas or have limited mobility.
Convenience: Telehealth eliminates the need for patients to travel to a healthcare facility, which can be time-consuming and costly. Patients can schedule appointments at a time that is convenient for them.
Cost Savings: Telehealth can reduce the cost of healthcare by eliminating travel expenses and reducing the need for hospitalization.
Improved Patient Outcomes: Telehealth can lead to improved patient outcomes by allowing patients to receive timely care and enabling healthcare providers to monitor patients more closely.
Increased Efficiency: Telehealth can improve the efficiency of healthcare delivery by reducing wait times, increasing the number of patients that can be seen, and allowing healthcare providers to work remotely.
Overall, telehealth is a valuable tool for improving access to healthcare, reducing costs, and improving patient outcomes.
Telehealth FAQ
A telehealth doctor, also known as a telemedicine doctor, is a licensed medical professional who provides medical care and consultation remotely, using telecommunication and digital technologies. This means that the doctor can interact with patients and provide healthcare services through a video conferencing system, phone call, or messaging platform, rather than in-person.
Telehealth doctors can diagnose and treat a range of medical conditions, prescribe medications, and provide medical advice and consultation. They can also refer patients to specialists or emergency services as needed.
Anyone 17 years and over can use our telehealth consultation services. If you are under the age of 17 years, you can only use our service with the consent of and in the presence of, a parent or a guardian.
- Doctors consultation for medical advice
- Medical certificates
- Repeat prescriptions for medicines
- *s4 drugs at doctor’s discretion
- Radiology Referrals
- Pathology Referrals
- Work cover certificate
- Disability support pension or Centrelink certificates
- Medical fitness to drive
- Multi Purpose Taxi Program form
- Accessible parking permit
- Mental health treatment plan and review
- Schedule 8 controlled medications or drug of addictions
- Vaccination exemption certificate
- Specialist Referrals
Our Telehealth is a private billing services. Standard phone or video consultation is up to 15 minutes.
The cost of Telehealth appointments is as follows:
Monday – Sunday
Business hours (9AM to 6PM) – $60.00
After hours (6PM to 12 midnight)– $90.00
Public Holidays
9AM to 12 midnight – $90
Please note that this Telehealth service cannot access MBS item under the new MBS guidelines for telehealth services in General Practice. Therefore, patients are not eligible for a Medicare rebate and will be out of pocket the full amount.
If you decide to cancel your appointment, please inform us immediately by calling 0448 267 773.
Please note that if you fail to inform us of cancellation within 30 minutes of the scheduled time, a charge of $20 will apply.
Contact us – admin@australianmobiledoctors.com.au
Service Hours
We operate on Australian Eastern Standard Time (AEST).
Telehealth
Need eScript?*
Need it today? Request your script with us and get your script electronically instantly.
* not including S8 drugs
